Terms and Conditions
Quotes for retouching can be given on receipt of the digital photograph. It is best to send the full resolution or high resolution image straight from the wedding photographers camera. Low resolution or thumbnail images cannot be used for quotes. Quotes valid for 3 months.
By agreeing for us to proceed with the work, it is seen a commitment between both parties. For us to provide a retouched image and for the client to work with us, to bring the order to completion and payment. In the rare event of further work being required, we will happily make numerous revisions to an image, to the original quote and within reason, and to a level of retouching that the image will allow. Any major reworking or complete reorganising of your image will be quoted for.
Posting photographs is fine provided they are posted by Special Delivery Service by Royal Mail for the highest level of insurance and tracking should it get lost in the system. If your images are family heirlooms or treasured memories its best use the safest postal method. Use plenty of card to stop the photos from bending and damage.
Please include an email address and phone number and you address and name in your package. We will post back via Royal Mail Special Delivery and the cost of this will be added to the restoration. We regret that In the eventuality that no retouching can be performed the returns cost must be paid.
Post to: Wedding-Retouching.co.uk 61 Waterside Close, Bordon, Hampshire, GU35 0HB
We regret we can only provide digital file only orders, for customers outside the UK
PayPal or bank transfer , Bank details are available on request. See how to pay. Payment is expected upon receipt of invoice. Placing an order with Wedding_restouching.co.uk commits you to buy. Not having funds to pay the invoice is not acceptable, please ensure you have funds before considering an order. For non payers digital data will not be kept on archive. Cheques are not accepted – banks will never confirm that a cheque has cleared and that they can bounce at any time, this is no longer a reliable form of payment.
Images cannot be worked on that are protected by copyright laws. Any professionally taken photograph is under the photographer’s copyright and can only be reproduced with their permission for which they often require a fee. Illegal reproduction may result in legal action by the photographer. By submitting photographs to us for retouching or reproduction as photo gifts you affirm that no copyright is infringed. Wedding-Retouching.co.uk will not be liable to you or any third party for such copyright infringement, even if that loss or damage was foreseeable by, or the possibility of it was brought to the attention of wedding-Restouching.co.uk. You will be liable for any copyright claims that arise.
By using Wedding-Retcouhing.co.uk you give us the right to use your images on the site for promotion material, unless you notify us in writing. Names are not used in displaying retouched images.
Details of customer are kept in strict confidence and are not sold on to third parties. Images will be archived for 1 year in the event of a customer requiring further re-working.